Hilton Names Jeff Moore Executive Vice President And Chief Technology Officer
Hilton appointed Jeff Moore executive vice president and chief technology officer. He starts on 26 October.
Moore reports to Chris Nassetta, president and chief executive officer of Hilton. He becomes a member of Hilton's Executive Committee.
The Technology Remit
Hilton introduces the appointment with the line "Accomplished technology and operations executive to lead Hilton's global technology organization and help advance the company's people-led, platform-enabled strategy."
The release names the areas where Hilton applies technology. They include AI-powered trip planning that connects the journey from search to stay, and a modernised platform that allows rapid scaling of guest-facing tools such as personalised digital messaging. Hilton states the technology drives efficiency and profitability for owners.
The Chief Executive On The Hire
Nassetta said: "Hilton has long used technology to drive hospitality and create better stays for our guests. At a time of extraordinary change, Jeff Moore's deep technical expertise, operating experience and customer focus will help us move faster, harness AI and next-generation technology, and continue playing a leadership role in shaping the future of hospitality."
Moore On The Move
Moore said: "Hilton's iconic brands, unmatched global scale and reputation as a trusted hospitality leader make this an extraordinary opportunity. I was especially drawn to Hilton's ambition to harness AI and next-generation technology to reimagine the guest experience and empower team members."
Uber, Amazon And Anheuser-Busch
Moore joins from Uber, where he was vice president of software engineering. In that role he led a global organisation of 2,500 engineers supporting Uber Eats, Uber for Business and the company's growth and marketing technology.
His engineering scope at Uber also covered Uber for Merchant, Uber Direct and Uber Courier, Uber Advertising and Applied AI. He brings more than 20 years of experience leading technology, engineering, product and operations organisations.
Before Uber he was a founding leader within Amazon's Fulfillment by Amazon. He later led engineering and product organisations for Kindle, Fire TV, Fire Tablet and Echo/Alexa products.
Earlier in his career he worked at Anheuser-Busch in software engineering and operations leadership. He holds three issued U.S. patents and serves on the board of Edmund Optics.
The Company He Joins
Hilton describes itself in the same release as a global hospitality company with 28 brands, more than 9,400 properties and nearly 1.4 million rooms in 144 countries and territories. The release states that more than 260 million Hilton Honors members book directly with the company.